Shipping Policy
Shipping Policy for Clara & Grey Hudson Valley
Clara & Grey Hudson Valley is committed to providing fast and reliable shipping service to all our customers. This shipping policy outlines delivery times, costs, and procedures to ensure an optimal shopping experience.
Delivery Times
Clara & Grey Hudson Valley aims to ship all orders within 24 to 48 hours after purchase confirmation. Once shipped, orders typically arrive within 5–14 business days. Delivery time may vary depending on:
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Weather conditions
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Peak seasons (e.g., holidays)
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Customs clearance procedures (if applicable)
Free Shipping
We offer free shipping on all orders, regardless of order value or shipping destination. This is part of our commitment to making your shopping experience as convenient and appealing as possible.
Shipping Method
All orders from Clara & Grey Hudson Valley are shipped directly from our supplier. This approach helps us reduce processing times and ensure that you receive your items as quickly as possible. It also allows for strict quality control on each shipped product.
Order Processing
Once you place an order, you will receive a confirmation email with all the purchase details.
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Orders are processed and dispatched within 24–48 hours.
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Once shipped, you will receive a shipping confirmation email with a tracking number.
Order Tracking
Clara & Grey Hudson Valley provides tracking information for all shipments. The tracking number sent via email allows you to follow your package through the carrier’s website. This way, you know exactly where your order is and when to expect delivery.
Questions and Customer Support
If you have any questions about your order or our shipping policy, our customer support team is here to help!
📧 Email: info@claragrey-hudsonvalley.com
We strive to respond quickly and professionally to all inquiries.
Limitations and Exceptions
While we do our best to meet estimated delivery times, some delays may occur due to circumstances beyond our control, such as:
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Customs processing
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Severe weather
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Force majeure events
Clara & Grey Hudson Valley is not liable for such delays, but we appreciate your understanding and patience.
Conclusion
At Clara & Grey Hudson Valley, we work hard to offer you an exceptional online shopping experience—including fast and reliable delivery. By following this shipping policy, we ensure that every customer receives their items as promptly as possible.
For any questions or further assistance, please feel free to contact us at info@claragrey-hudsonvalley.com.